Elis Printed Mock Neck Maxi Dress

SIZE CHART

TOPS, TEES, BLOUSES, HOODIES, OUTERWEAR, & DRESSES

BOTTOMS & SKIRTS

SHOES & BOOTS

PLUS SIZE

SWIMWEAR & LINGERIE

How to Take Your Measurements

When taking your measurements, always use a cloth measuring tape*. For the most accurate results, have someone else measure you.  Also, make sure the tape measure is held snugly and firmly (not tightly) against your body and is always parallel to the floor for circumference measurements.

Remember to wear proper undergarments. If you wear a special support bra for riding, your measurements should be taken with that bra on.

We highly recommend measuring a properly fitted garment and comparing those measurements to the ones you take.

Shoulder Width:

Measure across the back from the corner of one shoulder to the corner of the other shoulder. For this measurement, I recommend measuring a jacket you already have that fits properly. Laying the jacket flat, measure from shoulder seam to shoulder seam.

Bust:

Measure around the fullest part of the bust. This measurement is taken above the band of your bra, and may not be the same as your bra size.

Waist:

Measure the smallest part of the waist. The natural waist is below the rib cage and usually above the bellybutton. Do not take this measurement around the waistband of your clothing.

Hip:

The hip measurement is taken at the widest part of the hips (around your bottom!). Do not take this measurement around the waistband of your clothing, or where your hands fall when you "put your hands on your hips."

Sleeve:

With one arm down at a slight angle, start from the corner of the shoulder and measure down to where you'd like your sleeve to end. You can also use a shirt that already fits you well. Just lay it flat and measure from the corner shoulder seam to the end of the cuff.

Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@koiskloset.com. If your return is accepted, we’ll send you a return shipping label only if wrong item received, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@koiskloset.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you by email once we’ve received and inspected your return. For all returns we issue store credit only. Refunds are not available. Unfortunately, if the item is marked FINAL SALE or marked down 50-70% off (Or Special Offers Included) cannot be returned.